Claims assistance

Get practical support when an insurance claim starts.

Claims can be stressful. The redesigned claims page gives customers a clear document checklist, support route, and realistic expectations without promising claim approval.

Call claims support

Claims support request

For urgent claims guidance, contact the team directly at +971 55 571 9266 or inquiry@policymarket.ae. Share your policy reference, incident details, and available supporting documents so an advisor can guide the next practical step.

Contact PolicyMarket

Report the incident

Contact relevant authorities, emergency services, or insurer hotlines as required by the claim type.

Collect documents

Prepare reports, photos, invoices, medical records, travel proofs, or policy details where applicable.

Request support

Contact PolicyMarket.ae so the team can guide the next practical step.

Follow up

Track insurer updates and keep claim references, documents, and communication records organized.

FAQs

Claims questions